Product Warranty and Product Services

Important Notice from DMS Health Technologies

DMS Health Technologies is proud to announce, that effective February 1, 2018, we have transitioned all our warranty and post-warranty services to Philips North America. With an OEM-direct relationship with Philips, you will enjoy the same great service, support and quality that you experienced with DMS Health Technologies – and your service entitlements will continue unchanged through your existing contract term.

If you have further questions on this transition, please feel free to contact us and/or Philips directly via telephone or email as listed below. Transition-related inquiries only:

For DMS Health Technologies:

Adam Heck

For Philips:

Brad Kranda, Transitional Service Manager


To place a service call, please have your Site ID and location information ready for the service support team. Service support for your imaging systems:

Philips Customer Care Solutions Center
Available 24/7