Product Warranty and Product Services

DMS Health Technologies is proud to announce, that effective February 1, 2018, we have transitioned all our warranty and post-warranty services to Philips North America. With an OEM-direct relationship with Philips, you will enjoy the same great service, support and quality that you experienced with DMS Health Technologies – and your service entitlements will continue unchanged through your existing contract term.

If you have further questions on this transition, please feel free to contact us and/or Philips directly via telephone or email as listed below. Transition-related inquiries only:

For DMS Health Technologies:

Adam Heck
1-800-897-4152
callcenter@dmshealth.com

For Philips:

Brad Kranda, Transitional Service Manager
701-318-9886
brad.kranda@philips.com

To place a service call, please have your Site ID and location information ready for the service support team. Service support for your imaging systems:

Philips Customer Care Solutions Center
Available 24/7
1-800-722-9377